Shipping FAQ

1. How do we prepare package?

We use insulated packaging and enough gel packs to keep onigiri frozen until its arrival at destination

2. What carrier to you use?

We use UPS Next Day Delivery and Ground. We are not responsible with delays due to weather, natural disaster, etc.

3. Where do you ship to?

As of now, we only ship in the state of Florida. We will expand to other areas.

4. How long does it take to prepare my shipment?

It takes at least 48 hours to prepare shipment, as we prepare Omusubee fresh, flash freeze and vacuum pack each Omusubee.